07-15-2009 08:54 AM
I am using Act 2009, version 22.214.171.1247. When I reply to emails (I use the act e-mail as opposed to Outlook), the reply stays in my Outbox. If I copy and paste the actual e-mail address of the person I am replying to, and hit send, it will then send. Any ideas???
RM Headlee Co
07-16-2009 02:22 PM
Thank you for participating in the ACT! Community. Based on the information provided, your issue appears to be associated with a previously reported issue. An update will be provided if the status changes, or if an alternative work-around to this issue is identified. I apologize for any inconvenience this issue may cause.
The current workaround is to manually enter or paste the email address into the To: field and this will allow the message to send.
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.