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downloading documents

New Member
Posts: 2
Country: USA

downloading documents

ACT! won't allow me to attach files anymore, only "Shortcuts" under Notes and Documents tabs. The "File..." option is GRAYED out in Notes and Documents.
Also, when it does save it saves it as .Ink???

we have the most recent version of ACT. Act! Pro V19

Thank you

Nickel Elite Contributor
Posts: 934
Country: USA

Re: downloading documents

[ Edited ]

What is your exact version of ACT!v19 ?  Reference ACT! Help About?

 

THEN

also Reference the ACT! download center link

https://www.act.com/resources/downloads/act!-pro-v19-downloads  

 

https://www.act.com/resources/downloads/act!-premium-v19-downloads

 

 

Hope this helps.. Smiley Happy 

Bill Williams - Owner/Consultant/Trainer at Fill Staff "ACT! FOR RECRUITERS"
Manage Your ACT! Backups http://fillstaff.com/backupfolderspro.html - FREE
BIG ACT! LAYOUTS for Larger Monitors www.bigactlayouts.com
Protect your Files & Folders with Folder Lock Pro by New Software http://download.cnet.com/Folder-Lock/3000-2092_4-10063343.html
Administrator
Posts: 4,024
Country: United_Kingdom

Re: downloading documents

Hi westinsurance,

Check in Tools > Preferences > Admin Tab.
Is "Allow files to be attached to this database" selected? Only Act! administrators can change this preference.