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downloading documents

New Member
Posts: 2
Country: USA

downloading documents

ACT! won't allow me to attach files anymore, only "Shortcuts" under Notes and Documents tabs. The "File..." option is GRAYED out in Notes and Documents.
Also, when it does save it saves it as .Ink???

we have the most recent version of ACT. Act! Pro V19

Thank you

Nickel Elite Contributor
Posts: 959
Country: USA

Re: downloading documents

[ Edited ]

What is your exact version of ACT!v19 ?  Reference ACT! Help About?



also Reference the ACT! download center link!-pro-v19-downloads!-premium-v19-downloads



Hope this helps.. Smiley Happy 

Bill Williams - Owner / ACT! Consultant / Trainer at FILL STAFF HR "ACT! FOR RECRUITERS"
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Posts: 4,035
Country: United_Kingdom

Re: downloading documents

Hi westinsurance,

Check in Tools > Preferences > Admin Tab.
Is "Allow files to be attached to this database" selected? Only Act! administrators can change this preference.