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default email address

New Member
Posts: 16
Country: United States

default email address

when i write a message in act! v18 it uses my alternate address not my default address.  I have read the posts and verified in outlook my default email address.  My default email address is an email @ my website. is there a secret to get this to work?

Employee
Posts: 98
Country: USA

Re: default email address

Hi,

Please look into this article which might help you with an solution

http://kb.swiftpage.com/app/answers/detail/a_id/36950/kw/default%20email
New Member
Posts: 16
Country: United States

Re: default email address

That's the article i read and followed.  It still does not work.

 

I have an msn account and my website account it keeps going to my msn account.

 

I have tried many times and and restarted outlook and no success

Employee
Posts: 102
Country: United_Kingdom

Re: default email address

HI,

 

Can you confirm the version of Outlook you are using. It might be an idea to test a new Outlook profile with your main account added first in case you have this issue.

 

http://kb.act.com/app/answers/detail/a_id/28630/kw/28630

 

 

New Member
Posts: 16
Country: United States

Re: default email address

Outlook 2010

Employee
Posts: 102
Country: United_Kingdom

Re: default email address

Try the solution in the KB article and let us know if it resolves the issue