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db expiration

New Member
Posts: 2
Country: USA

db expiration

hi, i am an act newbie please be patient on possible easy questions )

 

I have an act version 20  installed on a win pc which connects to a web server.

 

I wasnt able to connect to sync to the remote db for couple of weeks now. Trying to figure it out.  How can i check if the database has an expiration set on the pc?

 

Thanks

Administrator
Posts: 1,379
Country: United_Kingdom

Re: db expiration

If you have access to the web server, you can see all of the remote database settings in Tools > Database Synchronization > Synchronization Panel > Manage Database

What is the error message you're getting when trying to sync?
Nickel Elite Contributor
Posts: 619
Country: USA

Re: db expiration

Hello, Which is the error message when you try to synchronize ..?

 

The synchronization method is by internet or through the local network ..?

 

One of the possible causes is that there was a change in the name of the server, name of the computer that has a remote database, or any IP address because of the configuration made in the ROUTER to have WEB access and internet synchronization...

That's why we can help you better if you let us know which error message comes out when you try to synchronize. (Image if possible)

 

Best regards and good luck,

 

 

FIRMA.png

 

 

New Member
Posts: 2
Country: USA

Re: db expiration

Hi,

 

Error message is, db hasnt sync for 50 days  if you dont sync soon it will expire. I believe it might be set for 60 or 90 days.

 

If it expires can I still use ACT to look up data on my pc ?

 

Thank you

 

 

Nickel Elite Contributor
Posts: 619
Country: USA

Re: db expiration

and when it announces that it has not synchronized for 50 days, why do not you synchronize?

 

What happened to the database server or communication with the server that allows synchronization?

 

...

 

 

Nickel Elite Contributor
Posts: 619
Country: USA

Re: db expiration

 

...the thing is... that the database must be in the same local network of the server - and that in the server the database must be open to receive the remote database

 

 

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