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connection error

New Member
Posts: 1
Country: USA

connection error

I am using window XP and have act premium for web running on it.  I am now getting a message:


Server Error in '/APFW' Application.

Configuration Error

Description: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately.

Parser Error Message: Could not create Windows user token from the credentials specified in the config file. Error from the operating system 'Logon failure: unknown user name or bad password.

Source Error:

Line 73:   <system.web>
Line 74: <httpRuntime executionTimeout="1200" maxRequestLength="102400" />
Line 75: <identity impersonate="true" userName="registry:HKLM\Software\AspNetProcess\ASPNET_SETREG,userName" password="registry:HKLM\Software\AspNetProcess\ASPNET_SETREG,password" />
Line 76: <pages enableViewState="true" enableSessionState="true" theme="ACT" autoEventWireup="false" validateRequest="false" enableEventValidation="false">
Line 77: <controls>

Source File: C:\Program Files\ACT\Act for Web\APFW\web.config    Line: 75

Version Information: Microsoft .NET Framework Version:2.0.50727.3615; ASP.NET Version:2.0.50727.3614






Nickel Super Contributor
Posts: 352
Country: Canada

Re: connection error

[ Edited ]

Hi Ryrock,


Ran into this same issue yesterday on a client's computer with Windows 7 Professional.  You probably need to give the ASP.NET impersonation account access to the registry keys mentioned in this KB article.  You may want to set the permission for the parent key of the one listed, which is "AspNetProcess" and take ownership of it (Advanced button when setting permissions).


Here's the KB article:


Best regards,


Len Kamerman
ACT! Certified Consultant

Act E-mail Marketing Trainining Course: