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changing input locale from US to Canada

New Member
Posts: 2
Country: Canada

changing input locale from US to Canada

i accidentally installed one of my users with a US type locale setup; other 2 users are installed as Canadian.  to try to correct this , i uninstalled act from the US machine, then reinstalled as canadian, but still it is set to US. I even tried to install the hotfix 4 (canada) onto the US version, and no success.  I am stuck here, can you help me change the US install to Canadian?

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: changing input locale from US to Canada

Hello mlsact,

You might try using the ACT! Uninstaller utility to ensure that all ACT! files are removed, then try a reinstall using Canadian preferences. The utility can be found in Knowledgebase Article 19338. Be sure to carefully follow the instructions in the article.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.