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can't import contacts from csv - Act.Framework.DataExchange.OutlookSync error

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Accepted by ghollister (Platinum Elite Contributor)
‎09-25-2015 03:20 AM
Copper Contributor
Posts: 74
Country: United States

Re: can't import contacts from csv - Act.Framework.DataExchange.OutlookSync error

thanks again for the help

 

as a last try before going home, i searched in act KB, and i swear this wasn't there before

 

anyway, this worked for me:

 


i had thought i should disabled duplicate checking, but it turns out that i needed to enable it, in a certain way:

http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2610...

Platinum Elite Contributor
Posts: 14,472
Country: Australia

Re: can't import contacts from csv - Act.Framework.DataExchange.OutlookSync error

New Member
Posts: 1
Country: USA

Re: can't import contacts from csv - Act.Framework.DataExchange.OutlookSync error

I found that eliminating all data not actually being used in the specific import worked swimmingly though it duplicated all of my companies so now I am deleting the duplicates. Better than spending hours on end trying to figure out what is going wrong with the mapping!