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bulk drag drop documents

Copper Super Contributor
Posts: 128
Country: USA

bulk drag drop documents

i noticed when i drop more than 30 documents i get duplication error message

is there a limit for drag and drop

none of my doc names are duplicated and batches of less than 30 work fine

also any "_" "-"  doc name restriction seems it may not like under score or dashes

 

thanks

server stats: Ms Svr Std 2k8, Ms SQL Svr 2k8 R2 build 10.50.4302, ACT! Premium (Web) 2014 v16.0.291.0_HotFix5, 16GIG Memory
http://www.act.com/support/getting-started-documentation
http://www.act.com/support/downloads/act-premium-v16
http://kb.swiftpage.com/app/answers/detail/a_id/36097kwAdministrator%27s%20Guide
Moderator
Posts: 704
Country: USA

Re: bulk drag drop documents

Softy783,

 

  I'm currently unable to duplicate this issue, though I am running into Act! v16.  When you attach these documents, are you doing so through the web interface, or the program itself?

Billy Clark
Swiftpage
Act! Knowledgebase: http://kb.act.com
Copper Super Contributor
Posts: 128
Country: USA

Re: bulk drag drop documents

working on it right now

using rdp on lan and through program,

the issue occured when 30 or more and file names aresomewhat similar

ie: supermama.txt, superdaddy.txt or pdf format

i can replicate this behaviour by highligting files in excess of 30 and drag them to the "Documents" tab

server stats: Ms Svr Std 2k8, Ms SQL Svr 2k8 R2 build 10.50.4302, ACT! Premium (Web) 2014 v16.0.291.0_HotFix5, 16GIG Memory
http://www.act.com/support/getting-started-documentation
http://www.act.com/support/downloads/act-premium-v16
http://kb.swiftpage.com/app/answers/detail/a_id/36097kwAdministrator%27s%20Guide
Moderator
Posts: 704
Country: USA

Re: bulk drag drop documents

I'd probably want to see this for myself.  I just dragged 120 documents without a problem, but they were blank text files.  How large are the files you're attaching?

Billy Clark
Swiftpage
Act! Knowledgebase: http://kb.act.com
Copper Super Contributor
Posts: 128
Country: USA

Re: bulk drag drop documents

size range is 100 Kbps to 100 megs, have two simultaneous rdp, mostly pdf, some bmp,avi,2 act logins as admin, 16 gig memory, have not really pursued this any further since once i move the db no one will drag and drop that many files at any time again

 

and just for kicks tested new data size 12.5megs drop flawlessly, so I redropped previous folder size 22megs gotthe same error

 

see attached bmp w(didnotworkfor me)

 

and there are no dublicated named files in that folder

made link to bmp

 

 

https://mega.co.nz/#!8JgWABgT!CqasCGTMrhmMDXNu1KQA-TJWQH1rxFMQs9ckdcWj9OE

server stats: Ms Svr Std 2k8, Ms SQL Svr 2k8 R2 build 10.50.4302, ACT! Premium (Web) 2014 v16.0.291.0_HotFix5, 16GIG Memory
http://www.act.com/support/getting-started-documentation
http://www.act.com/support/downloads/act-premium-v16
http://kb.swiftpage.com/app/answers/detail/a_id/36097kwAdministrator%27s%20Guide