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actlink and simply

New Member
Posts: 11
Country: canada

actlink and simply



justupgraded to simply 2009 and act 2009.  I installed Actlink.  Itinstalled fine. I selected the company, when it asks for username and passwordi get an error stating that i have a wrong username and password. once in awhile it will accept the password. it then states i need to close act andrestart for changes to take effect. one i restart Act it again asks me for ausername and password and i again get the username is correct. After the thirdtime ACT starts but it is not linked with simply.   


I havetried with Simply logged in and not started as well as with a couple differentusernames. 


Hasanyone seen this before and what did you do to resolve the problem. 




Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: actlink and simply

For this issue, it would be best to post your question to the Simply Accounting Online Community

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.