Showing results for 
Search instead for 
Do you mean 

act 10.02 on sbs 2003 server upgrade

Avid Listener
Posts: 49
Country: aus

act 10.02 on sbs 2003 server upgrade

[ Edited ]
hi all
just wondering
did any one else have major problems
in updating from 10.01 to 10.02
our machine is thrown into choas
with all sorts of error messages
from 1603 onwards
ended up to remove sql components manually
and re install manually
to get back to 10.01
after 4 and half hours
dreaded to  upgrade to 10.02 now
just wondering
is there any standard procedure to upgrade
to 10.02 on sbs 2003 server
cleint machine running on windows xp sp2 is fine
waiting for your suggestions
thanks in advance
any one on this please

Message Edited by assign on 04-02-2008 03:58 PM
Platinum Elite Contributor
Posts: 14,849
Country: Australia

Re: act 10.02 on sbs 2003 server upgrade

This was a problem for a lot of users with the 10.01 update... it was for this that I wrote the Clean Install procedure. If you
ve done a clean install of 10.01, you could try the 10.02 update... maybe in Selective startup mode?
This is a procedure I wrote to get the most clean install possible:
Uninstall any version of ACT! from Windows Control Panel | Add/Remove Programs
Use the Uninstaller.exe from the ACT! KB 19338 (the exe, not the manual uninstall)
Uninstall .Net Framework (all versions) - this does NOT apply to Vista users as .Net 2.0 is part of the OS and can't be uninstalled
Uninstall any MS SQL items from the Control Panel if istill there
Uninstall MSXML Services from Control Panel if it's still there
Perform a Selective restart with MSCONFIG as per ACT! KB 14499
Install .Net 2.0 Framework from MS web site (only for XP, not Vista)-
Manually install MS SQL as per ACT! KB 19386
Install ACT! 10
Install ACT! 10.02 patch if the previous install was the previous build
Restore from Selective Startup Mode with MSCONFIG