04-01-2016 03:26 PM
Does anyone have a solution for this error. I have a current copy of ACT and spend 10 hours a day on the internet. No help from technical support.
04-04-2016 05:30 AM - edited 04-04-2016 05:32 AM
Please could you try the following:
04-04-2016 07:21 AM
Thank you for your suggestions. I have already completed your steps #1 and #2. Step #3 is beyond my ability. We have three identical machines (hardware) all configured identically(software) on a network. Mine is the only one with this error message. It began randomly. Initially, it said I needed to register and I followed the UAC disabling instructions. Then, I got this new error.
I finally got someone from ACT help line to respond. He couldn't fix it. He thinks the license file is corrupted somehow, but I won't hear from him again until today. He is in India and is trying to find a work around.
04-09-2016 12:18 PM
No luck with tech support so far. I am now with "Level 3" in Arizona or New Mexico. They've spent about 6 hours on it.
04-11-2016 02:40 AM
Please can you send me your ticket number via private message so I may check up on its status.
04-12-2016 01:11 AM
If you are a single user ask ACT (Swiftpage) to issue a new free licence and see if registering it resolves the issue. (Support may have already tried this.) If support remotes and this works they can remove the old one.