06-01-2008 05:35 AM
I am trying to get the templates to work with office 2007 and ACT v10. Both are up to date with ACT Version 10.0.2.191 and WORD 2007 SP1 applied.
My probelm is when I go to print it simply prints - the options to keep a history has now gone and so is the envelope printing option. Can anyone suggest what might be happening. I have Norton AV and firewall which I disable and yet the same occurs. I have done a repair on Word 2007 and no joy.
I would sincerely appreciate hearing from anyon else who has had the same problem.
Finally, is it true you can now paste photos from ACT into WORD 2007?
06-01-2008 07:41 AM
OK, I worked it out for myself. Firstly I unistalled and reinstalled ACT - by the way I used the unistaller.exe file from the KB. No joy. My word 2007 was upgraded from 2003 so I unistalled word completely and resinstalled and guess what it all worked!
So there you go.
Let's see how we go with Outlook 2007 now!!!
06-02-2008 07:00 AM
06-02-2008 05:56 PM
It was the same deal with Outlook 2007. I had to uninstall and reinstall for the history to be recorded properly i.e. email sent.
So it does work but as usual you have to muck around with it to get it to work. It just should be easier to do without the hassles all the time.