01-06-2016 03:44 PM
Anyone.... PLEASE HELP!
I am using Act V16 with Word 2007
I week ago I could add fields in a word Template
Today I try to add some fields to a template... and No fields list
So I go to the Add in Tab section of Word and select ACT, show Fields list....
"Could not Connect. The ACT Application is not running."
All my Computers same thing
Even on a laptop that has not been synchronized in about a month...
01-07-2016 06:16 AM
None of the solutions worked worked
I even ran the office disk again and checked repair.
I have 2 computers shared and a remote laptop that has NOT been synced in a month
all of them are doing the same thing.
01-07-2016 07:25 AM - edited 01-07-2016 07:29 AM
Do you have any Act! or Office addons installed on all 3 machines?
If you've followed all of the steps in the Knowledgebase article, then I'd look at reinstalling Act! as a next step. Make sure you have sufficient database backups.