09-24-2012 02:29 PM
We have a customer we are migrating to a hosted ACT! for Web environment that is coming from a standard ACT! for Windows install. This customer heavily used attachments, but for roughly 90% of them, attached them as a shortcut as opposed to a file.
Since restoring that database on a new web server would result in a vast majority of the attachments no longer working, is there a utility and/or addon that anyone is aware of that would go through an ACT! database and assuming the shortcuts are valid, covert the attachment from a shortcut to a file?
If not, our only option seems to be to have the customer keep an install of the Windows version for "archival" purposes when they need to pull an attachment.
10-02-2012 04:31 PM
I understand there were a couple of developers who wrote utilities for this you might have a look on www.actaddons.com or send them an email. This information is stored in the SQL database tables