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Windows 10 update breaks ACT v17 alarms

Copper Contributor
Posts: 48
Country: Canada

Windows 10 update breaks ACT v17 alarms

Everything seemed to be working fine with ACT v17 and the new windows 10 Pro. But there was an update sometime on the week-end and now every time I try to clear an activity in the Alarms pop-up window, ACT immediately crashes: "ACT! has stopped working. A problem caused the program to stop working correctly."

Since this is a feature I use every working day, I know that it worked last week. If I try (if it is even possible) to roll back the upgrade, Microsoft will just force it back automatically.

Is nyone else experiencing this?

Copper Contributor
Posts: 48
Country: Canada

Re: Windows 10 update breaks ACT v17 alarms

A quick follow-up to my previous post.... I've noticed that only the first and second items in the Alarms pop-up window crash the program. If I try to access the third or subsequent alarms in the list, they still work fine.

Copper Super Contributor
Posts: 116
Country: USA

Re: Windows 10 update breaks ACT v17 alarms

pleap,

 

Thank you for submitting your post. The question you have may be answered by checking out our Knowledgebase at http://kb.act.com .

 

Below is a link for a Knowledgebase Article that may answer your question Windows 10 and Act v17:

 

  1. Known issues and workarounds for using Act! v17 and later with Windows 10 - http://kb.swiftpage.com/app/answers/detail/a_id/38170
Hope this helps,

Scott Baker
Visit the knowledgebase at http://kb.act.com
Copper Contributor
Posts: 48
Country: Canada

Re: Windows 10 update breaks ACT v17 alarms

Thanks for the reply, Scott

 

I have checked and read the article you mention but my problem with Alarms is not mentioned (there were a couple on the list that I am also experiencing however).

 

I'll putter around and wait for the next Windows update, perhaps it will fix this issue (and break something else).

Copper Contributor
Posts: 48
Country: Canada

Re: Windows 10 update breaks ACT v17 alarms

Just an addendum... Take back what I said a couple messages back, ACT was crashing only on selecting one of the first two alerts. Now it appears to be crashing on any of them.