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Why cann't I register the product?

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New Member
Posts: 2
Country: USA
Accepted Solution

Why cann't I register the product?

The trial version has expired and I've bought the Act Premium V19 and received the serial number. But when I click the "register now" button in the software, there comes a page said "Administrator level access is required to activate this product" as you can see from the attachment.

The operating system of my laptop is Windows 10 Home 64-bit version. Is that the reason for this problem? Do I need to update to Window 10 Pro to get the administrator level? Thanks.


Accepted Solutions
Solution
Accepted by topic author gwyfinancial
‎10-16-2017 08:28 AM
Employee
Posts: 117
Country: USA

Re: Why cann't I register the product?

[ Edited ]

Hi,

 

Close Act!

Right click the Act! icon on your desktop (or in programs menu)

Click the option that says Run as Administrator

 

That should help

View solution in original post


All Replies
Solution
Accepted by topic author gwyfinancial
‎10-16-2017 08:28 AM
Employee
Posts: 117
Country: USA

Re: Why cann't I register the product?

[ Edited ]

Hi,

 

Close Act!

Right click the Act! icon on your desktop (or in programs menu)

Click the option that says Run as Administrator

 

That should help