01-04-2013 07:36 AM
Happy New Year all,
Has anyone expirienced any issues with ACT! 2013 and trying to write an email?
ACT! 2013 Premium
When I click on either the email address or select "email message" from the Write drop down I get the attached error:
01-04-2013 09:58 AM
Thank you for the reply, I tried the article however, got the error. I then continued to the bottom of the article and downloaded the redemption file. After dropping it into the folder tried it again and still get the same error. And also got another window that popped up...(attached)
01-04-2013 01:40 PM
This appears to be a permissions issue, you need to run the reg command through a Command (CMD) prompt using the 'Run as administrator' option.
To do this in Windows 8:
- in Metro view > scroll to the right
- click on 'All Apps'
- scroll to the right and right click on 'Command Prompt'
- select 'Run as administrator' at the bottom of the screen
- enter the commands listed in the article