10-09-2020 07:02 AM
We are in act premium for web 220.127.116.11, Update 2. I am seeing when adding a new contact from duplicate it will pop back to another previsous contact record when trying to add the new record to a group
10-09-2020 04:53 PM
10-12-2020 07:08 AM
The reason I didnt move to update 4 as of yet is the initial upgrade to 2 didnt go well. Lots of corruption and bugs. We are stable again now so wanted to give it some time.
The issue is sporadic. When I add a new contact and go to add remove groups and get the pop up this will change your display click ok one of the previous records will display. I will then have to find the contact and the second try the group can be added.
10-12-2020 08:42 AM
10-13-2020 11:00 AM
Is update 5 available yet? I'm on Act! Premium Version 18.104.22.168, Update 4, and avoided any version of 22 due to the issues. Also, I'm updating the Windows laptop to W10 - 2004 in about an hour
10-13-2020 11:21 AM
I will be updating our software later this week to try the newer version. As I work to add new contacts manually and I move to add/remove group it now seems to be popping to a previous contact or my contact more frequently and I have to search for the contact I was working on to complete to add to group.