07-01-2020 04:01 AM
When adding a contact to a group, the last edit date doesn't change. I need to export contacts edited after a specific date, but I want the addition to the group to be one of the "editing parameters". How can I do? How can I find out when a contact was added to a specific group?
07-01-2020 09:29 AM
Your not going to like the reply - As far as I am aware there is no way of tracking this through ACT searches. I think it is recorded in the SQL but this is not searchable through ACT.
07-02-2020 08:00 AM
Chip's response is right on target.
However, I believe I have a work around, but really need more information such as:
07-02-2020 08:48 AM
thank you for your support.
Every 2-3 months we send out a mailshot to some relevant groups (6-7). We use another system to send the mail, but we need to import the most recent contacts (created/edited) from Act that belong to those groups to the list of contacts we sent the last email to. If some contacts already in the database have been added to a group between one email and the following one, when selecting the edit date Act won't include in the lookup those new members of the group. (I hope I explained it clearly enough).
07-08-2020 02:03 AM
This is a bit of a pain but will work.
Create a sub group for each group you send emails to.
When you add a contact to a group also add it to the sub group.
Each month the sub group will contain the new group members.
Clear out the contact of the sub group once you have updated the 3rd party list ready for the next set of new members of the group and sub group.