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When I try to Open ACT! I get blue screen and my computer restarts

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Nickel Super Contributor
Posts: 397
Country: USA
Accepted Solution

When I try to Open ACT! I get blue screen and my computer restarts

ACT! 2012 Premium - Windows XP SP3

When I try to Open ACT! I get blue screen and my computer restarts

Any idea?   Smiley Wink


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Solution
Accepted by topic author jotero
‎09-25-2015 03:20 AM
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: When I try to Open ACT! I get blue screen and my computer restarts

We don't hear much about blue screens, but here are some thoughts:

Possibly damaged .NET installation. Look at the Event Viewer for errors.

I assume this just started happening, has anything changed on the computer? MS updates or anti-virus software?

I don't think it could be database specific, but try double-clicking the Demo PAD. Same thing happen?
Greg Martin
Sage

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Solution
Accepted by topic author jotero
‎09-25-2015 03:20 AM
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: When I try to Open ACT! I get blue screen and my computer restarts

We don't hear much about blue screens, but here are some thoughts:

Possibly damaged .NET installation. Look at the Event Viewer for errors.

I assume this just started happening, has anything changed on the computer? MS updates or anti-virus software?

I don't think it could be database specific, but try double-clicking the Demo PAD. Same thing happen?
Greg Martin
Sage
Nickel Super Contributor
Posts: 397
Country: USA

Re: When I try to Open ACT! I get blue screen and my computer restarts

Thanks, I will review the cases that you recommend ... (Gracias - Obrigado)