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What is the best way to record email chains when using ACT to send out emails?

New Member
Posts: 11
Country: USA

What is the best way to record email chains when using ACT to send out emails?

What is the best way to record email chains when using ACT to send out emails?

Employee
Posts: 102
Country: United_Kingdom

Re: What is the best way to record email chains when using ACT to send out emails?

Hi,

 

The best functionality comes with using Microsoft Outlook as your email client. These articles explain how to use the history recording functions between Act! and Outlook.

 

http://kb.act.com/app/answers/detail/a_id/26832/kw

 

http://kb.act.com/app/answers/detail/a_id/23006/kw