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What is the best way to record email chains when using ACT to send out emails?

Marksrec
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Marksrec
Posts: 11
Country: USA

What is the best way to record email chains when using ACT to send out emails?

‎11-01-2016 02:14 PM

What is the best way to record email chains when using ACT to send out emails?

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emddouglas
Posts: 102
Country: United_Kingdom

Re: What is the best way to record email chains when using ACT to send out emails?

‎11-02-2016 02:37 AM

Hi,

 

The best functionality comes with using Microsoft Outlook as your email client. These articles explain how to use the history recording functions between Act! and Outlook.

 

http://kb.act.com/app/answers/detail/a_id/26832/kw

 

http://kb.act.com/app/answers/detail/a_id/23006/kw

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