08-21-2020 09:32 AM
ACT is hosting our DB as all users operate with a RDB copy.
Should we upgrade our remote copies to the current version?
I'm asking because I've seen several comments about problems beyond 22.0.
08-24-2020 12:54 AM - edited 08-24-2020 12:56 AM
ACT 22.1 dropped a number of Outlook integration features which are scheduled to be reinstated with a patch before the end of this month.
More info here -
08-24-2020 07:28 AM
As always, chip, you provide responses that focuses on the question.
I did check the link below, and it appears that everything has been fixed. Here's what has been fixed:
All show fixed in Update 4. That leads me to ask if there others still not resolved?
Thanks, Chip, and hope you, your family, friends, and colleagues are staying safe.
08-26-2020 10:29 AM
I've had so many issues with the Outlook Add-In, it's terrible. However, if I'm reading this right, I sure hope the next update fixes EVERYTHING. I guess I will hold off on Update 4, unless people comment and say it's a big improvement.
08-26-2020 11:53 AM
I can confirm that from my own and clients experiences UPDATE 4 is a major step forward. I have had to run a repair of office on a couple of installations and I believe this was caused by underlying issues with Outlook that the ACT upgrade exposed. I understand your reluctance to jump in with update 4 so keep watching the forum as others share their experiences. Just so you know I always tell it as I see it so would not hesitate to tell you if there were problems I know about.
Hey Ch1p! Was one of the issues you ran into during installation getting stuck on the "Installing integration patch for Outlook" step? I have a user who all of a sudden is having issues and needed Act reinstalled and we keep getting stuck on this step. We're on our third attempt - last time we just let it run all night and it didn't move.