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Webinfo Tab Edit Links not active

New Member
Posts: 4
Country: Belgium

Webinfo Tab Edit Links not active

Hello

 

The Edit Links button in the Web Info tab from the Companies Window is not active

Also there is not a heading for Users info, only Bussiness info.

How can I add these User links heading and activate the edit links butto?

In the contacts lWindow al is ok

 

Greetings

W. Spincemaille

WebInfoTabCompany.jpg

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Webinfo Tab Edit Links not active

Hello Spincemaille,

It appears your preferences file may be damaged, since there are no User Links - only the Business Info links.  If you have another computer with the User Links intact, here is an article with instructions for copying the links and updating your preferences file: KB Article 25479

 

If you do not have a different machine to copy the preference file from, here is an article which contains some sample preference files: KB Article 26713

 

Note: I recommend making a copy of the original preference file before updating it.

Greg Martin
Sage
New Member
Posts: 4
Country: Belgium

Re: Webinfo Tab Edit Links not active

Thanks for your answer

 

But i have act2013 and i do not find the uspreferences206.xml file.

 

In C:\Users\XXX\AppData\Act\Act for Windows11\Netlinks:

I found InternetLinks.xml

Should it be this file for act2013

But i do not find this in the Act for Windows13 directory

What should i do in this case?

 

Greetings

W. Spincemaille

New Member
Posts: 4
Country: Belgium

Re: Webinfo Tab Edit Links not active

Hello

 

I am working in windows 7 64 bit and

I found a preferences.xml fle under C:\Program Files (x86)\Act\Act for Windows\

Maybe this file should be adapted?

 

Greetings

W. Spincemaille

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Webinfo Tab Edit Links not active

I see that the article has not been updated with the path for 2013.  The 'preferences.xml' file will be located in folder:

C:/Users/*username*/App Data/Roaming/ACT/ACT Data/Preferences. 

 

Note: The prefix of the file will depend on the local selected when ACT! was installed.

 

You can get to the 'Roaming' level quickly by:

- Click Windows Start button

- Enter '%appdata%' in Search field

- Press ENTER key

Greg Martin
Sage