12-17-2013 02:08 PM
I have a laptop user who is using IE Browser with 8.1 and Microsoft Office. Every time we attempt to run a template thru the Word Merge function it bombs. I get the following error. Any suggestions?
12-20-2013 09:56 AM
This could be due to antivirus or an unregistered .dll file. You can try to follow the steps in this knowledgebase article to re-register the .dll: http://kb.swiftpage.com/app/answers/detail/a_id/25717
I'd test disabling antivirus temporarily and see if it still throws the error message.