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Web Info Tab Question re: Search

Copper Contributor
Posts: 126
Country: USA

Web Info Tab Question re: Search

I think this should be an easy question -- under "User Links" I want to to enter a link to go to our website and pull up the customer's item that's for sale on our website.  The item has a number that is listed in a field on ACT named "ItemNumber".  When I enter:   

 

http://ourwebsite.com/ads/search.php?q={ItemNumber}

 

it opens our website and displays "Search keyword cannot be empty".  This is the syntax our website displays when I manually search for the item.  What am I missing? 

 

Thanks!

 

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Web Info Tab Question re: Search

It may have to do with the way the website does searches. Can you share the actual website name and a sample item number?

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

Copper Contributor
Posts: 126
Country: USA

Re: Web Info Tab Question re: Search

Greig -- I work on this when I get some time, but would love to be able to finally implement this.  Plz check your PM for details.  Thanks!