07-18-2010 08:35 AM
I'm still figuring out how to set up ACT and I've imported stuff from OUTLOOK. I'm OK with how it imported the contacts but the activities and tasks didn't come in right - they were all associated with me - not the person they should be.
I'd like to remove all the activities and tasks. is there an easy way to do that?
If not I'm OK starting from scratch. Should I just make a new database? can I then delete the old one?
07-18-2010 11:46 AM
Delete the tasks from the Task List. The reason they came in this way is that is how they are storled in Outlook. Outlook is a personal information manager (as are most PDA's). Everything is me-centric. ACT is contact centric.
I"d just delete the offending tasks assuming the contacts came in properly. Reimporting will likely yield the same results.
07-18-2010 12:22 PM
07-18-2010 12:54 PM
I spoke too soon. That got rid of all of them except the ones that seem to be recurring events - birthdays and some others. When I delete them they don't seem to go away so I guess I'm not deleting all the instances of them.
I have to right click on each of them and select ERASE ACTIVITY then DELETE ALL OCCURENCES one at a time.
07-18-2010 06:35 PM
07-18-2010 09:13 PM
I have the same problem but when i highlight more than one it does not give me the choice of Erase as such i now have recurring events out 20 years, can you confirm the steps as must be missing something
07-18-2010 09:22 PM
See this ACT! Knowledge Base article -
Of course, if you sync with Outlook or standard PDA calander, they'll keep coming back
07-19-2010 04:41 AM
All that does is erase the individual activity not the recurring activities they just reset them selves for the next time, and if its ticked as no end date you will just keep going
07-19-2010 05:04 AM