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VPN Act 8 Premium remote database snch dropout

New Member
Posts: 1
Country: United States

VPN Act 8 Premium remote database snch dropout

My daughter has a VPN via my professional Sonic Wall Router (with static IP), and the VPN works great. She has a remote database, and ACT Edge support got sync working... almost. The sync window runs, everything looks fine, then after about 10 minutes, the VPN drops out and sync stops. The only time the VPN drops out is when trying to sync. There appears to be some sort of conflict between the router and ACT or issue in ACT. I heard others have issues synching remote databases on ACT 8 Premium also. Any ideas how to fix this?
Moderator
Posts: 4,395
Country: USA

Re: VPN Act 8 Premium remote database snch dropout

While syncing through a VPN is a supported environment, its not recommended as it will slow the process and result in issues you're experiencing.  There are a couple alternative options available - Internet Sync or Network Sync over Internet.

 

How To Set Up Internet Synchronization in ACT! 2006

How To Install And Configure Internet Sync Service For ACT! By Sage Premium 2008 (10.0)

How To Use the ACT! Network Sync Service Across the Internet