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V18 Web Access Task List

Copper Contributor
Posts: 18
Country: United_Kingdom

V18 Web Access Task List

When i access our database using web access and select Custom date the date boxes no longer appear, any ideas how i get these back ?

 

Administrator
Posts: 4,024
Country: United_Kingdom

Re: V18 Web Access Task List

Hi PLReposs,

The date picker for the custom date range appears in a pop up window. Make sure you have added you Act! database URL as an exception to the pop up blocker in your web browser.
Copper Contributor
Posts: 18
Country: United_Kingdom

Re: V18 Web Access Task List

Hi 

I have done that but it still doesnt pop up. when i go to history and select custom the date boxes pop up just not in Task List

 

Paul

Administrator
Posts: 4,024
Country: United_Kingdom

Re: V18 Web Access Task List

Hi Paul,

What is the full build of Act! that you're using?
What browser are you using. Could you try another to see if the behaviour changes?
Copper Contributor
Posts: 18
Country: United_Kingdom

Re: V18 Web Access Task List

The version on the server is Screen Shot 2017-06-05 at 16.42.57.png

 

 The version when i log in via Google Chrome on W10 is below 

Not sure i know why the server says 18.2.53.0 yet the Premium for Web says 18.2.64.0 That doesnt seem possible does it ?

Screen Shot 2017-06-05 at 16.41.39.png

 

 

 

 

Administrator
Posts: 4,024
Country: United_Kingdom

Re: V18 Web Access Task List

It is normal for the version number in the web interface to be slightly different to the desktop version number.

From the screenshot you've posted, it looks like you're using Chrome on a Mac. Could you please try using Internet Explorer on a PC to see if the behaviour is different?