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V16 Warning

New Member
Posts: 13
Country: United_Kingdom

V16 Warning

a word of warning don't upgrade until they sort out problems, we are having two major problems.

1 = can't have a remote database

2 = can't now update certain link contact.

 

Our Act supplier is looking into these.

any ideas

 

 

 

 

 

 

 

 

New Member
Posts: 13
Country: United_Kingdom

Re: V16 Warning

Sorry our supplier is DMC

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: V16 Warning

New Member
Posts: 13
Country: United_Kingdom

Re: V16 Warning

We had to stop synchronisation manager working as it was producing an error code on login our act supplier DMC looked at the problem and said it was a know fault Swiftpage are looking into it, maybe DMC can't find the fault.
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: V16 Warning

New Member
Posts: 13
Country: United_Kingdom

Re: V16 Warning

You are obviously a far more experienced man than me, just reporting what has happened to my company.
Bronze Super Contributor
Posts: 1,544
Country: United_Kingdom

Re: V16 Warning

[ Edited ]

Dave,

I'm a UK Act! consultant and would be happy to contact you and remote in to your PC to have a look at what;s going on.

Let me know if you would like this help.


David Shaw
Act! Certified Consultant since 2001
Office:    +44 (0)1483 714507
Mobile: +44 (0)7977 567 318
E-Mail:    dshaw@act4u.org 
New Member
Posts: 13
Country: United_Kingdom

Re: V16 Warning

That would be great, I have been using act for years and think it is a very good product , my main concern is that new versions are brought out without being fully tested.
I am in out of the office until Friday could I contact you on Friday?
Bronze Super Contributor
Posts: 1,544
Country: United_Kingdom

Re: V16 Warning

Dave,

I'm in my office on Friday from 8am until 10:30am.

Please call me asap on Friday morning and we'll set up a remote support link.

Meanwhile it would be useful if you sent me privately your contact details to my personal email address.

David Shaw
Act! Certified Consultant since 2001
Office:    +44 (0)1483 714507
Mobile: +44 (0)7977 567 318
E-Mail:    dshaw@act4u.org 
New Member
Posts: 13
Country: United_Kingdom

Re: V16 Warning

Thanks for the offer of help have mailed you with my company details