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User has lost all history for all changes made.

New Member
Posts: 5
Country: USA

User has lost all history for all changes made.

Act premium v 16.1.207.0.0 with hotfix 1 update 

-Starting in June, user noticed that none of her changes were being saved to history on any account or for any other user, however the changes are visible in Web ACT.

No other user has this problem.

Silver Super Contributor
Posts: 2,328
Country: USA

Re: User has lost all history for all changes made.

She probably had a filter set to not display her history.


Stan


If you would like to get more out of ACT! you can find an ACT! Certified Consultant near you by going to:www.act.com/acc.
-------------------------------------------------------------------------------------
Stan Smith
ACT! Certified Consultant
ADS Programming Services, Inc.
(205) 222-1661
www.adsprogramming.com
www.actwebhosting.com
Click Here to Purchase Act!
New Member
Posts: 5
Country: USA

Re: User has lost all history for all changes made.

She does not. Filters are set to all.

Silver Super Contributor
Posts: 2,328
Country: USA

Re: User has lost all history for all changes made.

If you mean her changes can be seen in Act! for Web over the web I'd probably just delete her preferences.  That can be done from the Tools menu of the actdiag program.

 

Stan


If you would like to get more out of ACT! you can find an ACT! Certified Consultant near you by going to:www.act.com/acc.
-------------------------------------------------------------------------------------
Stan Smith
ACT! Certified Consultant
ADS Programming Services, Inc.
(205) 222-1661
www.adsprogramming.com
www.actwebhosting.com
Click Here to Purchase Act!