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Upon Opening ACT! 18 on Windows 10 - Windows Phone Information Dialog

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Copper Contributor
Posts: 34
Country: USA
Accepted Solution

Upon Opening ACT! 18 on Windows 10 - Windows Phone Information Dialog

Without fail, while opening ACT!, I receive a message: For added functionality, fill out the Windows phone information dialog. Of course, I do as suggested, however the message reappears every time I open ACT!.

 

I've queried the issue previously, and have found suggestions for resolving the issue, however it applied to a different version of both ACT!, and Windows, and those suggested workarounds did not work for my issue.

 

I'm using ACT! Premium v18 (Version 18.0.501.0, Hot Fix 4) on Windows 10. This is on a local machine (private database).

 

Has anyone one else had the same issue? Has anyone found a way to resolve the issue? If so, please share.

 

Thanks!

 

-Antone-

 

 


Accepted Solutions
Solution
Accepted by topic author antone.crasto@gmail.com
‎01-14-2016 05:39 AM
Silver Super Contributor
Posts: 2,328
Country: USA

Re: Upon Opening ACT! 18 on Windows 10 - Windows Phone Information Dialog

Try creating a new location and making that the default and then deleting the other one and see if that fixes it.

 

Stan


If you would like to get more out of ACT! you can find an ACT! Certified Consultant near you by going to:www.act.com/acc.
-------------------------------------------------------------------------------------
Stan Smith
ACT! Certified Consultant
ADS Programming Services, Inc.
(205) 222-1661
www.adsprogramming.com
www.actwebhosting.com
Click Here to Purchase Act!

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All Replies
Solution
Accepted by topic author antone.crasto@gmail.com
‎01-14-2016 05:39 AM
Silver Super Contributor
Posts: 2,328
Country: USA

Re: Upon Opening ACT! 18 on Windows 10 - Windows Phone Information Dialog

Try creating a new location and making that the default and then deleting the other one and see if that fixes it.

 

Stan


If you would like to get more out of ACT! you can find an ACT! Certified Consultant near you by going to:www.act.com/acc.
-------------------------------------------------------------------------------------
Stan Smith
ACT! Certified Consultant
ADS Programming Services, Inc.
(205) 222-1661
www.adsprogramming.com
www.actwebhosting.com
Click Here to Purchase Act!
Copper Contributor
Posts: 34
Country: USA

Re: Upon Opening ACT! 18 on Windows 10 - Windows Phone Information Dialog

Stan,

 

That worked! Thank you for your quick reply!

 

-Antone-

Tuned Listener
Posts: 16
Country: United States

Re: Upon Opening ACT! 18 on Windows 10 - Windows Phone Information Dialog

Hi Stan, 

 

When you suggest "creating a new location"  - could you please elaborate what you mean?  New "location" of what, and where?

 

Thanks

Rich

Administrator
Posts: 4,024
Country: United_Kingdom

Re: Upon Opening ACT! 18 on Windows 10 - Windows Phone Information Dialog

Stan is referring to the Phone and Modem settings in Windows Control Panel:

 

rundll32_2016-04-08_10-44-44.png

 

There also a Knowledgebase article with an alternate solution, that may also apply for Windows 10: http://kb.act.com/app/answers/detail/a_id/33802

Astute Commentator
Posts: 67
Country: United States

Re: Upon Opening ACT! 18 on Windows 10 - Windows Phone Information Dialog

Thanks for everyone's help! Interestingly I did nothing at all but keep closing the dialogue box day after day and the problem went away all by itself. How is that possible? If it comes back I will try the new location thing described here. Thanks again!