Upon Opening ACT! 18 on Windows 10 - Windows Phone Information Dialog

[antone.crasto@gmail…]

Without fail, while opening ACT!, I receive a message: For added functionality, fill out the Windows phone information dialog. Of course, I do as suggested, however the message reappears every time I open ACT!.

I've queried the issue previously, and have found suggestions for resolving the issue, however it applied to a different version of both ACT!, and Windows, and those suggested workarounds did not work for my issue.

I'm using ACT! Premium v18 (Version 18.0.501.0, Hot Fix 4) on Windows 10. This is on a local machine (private database).

Has anyone one else had the same issue? Has anyone found a way to resolve the issue? If so, please share.

Thanks!

-Antone-

[wellmet · Accepted solution]

Try creating a new location and making that the default and then deleting the other one and see if that fixes it.

Stan

[wellmet · Accepted solution]

Try creating a new location and making that the default and then deleting the other one and see if that fixes it.

Stan

[antone.crasto@gmail…]

Stan,

That worked! Thank you for your quick reply!

-Antone-

[Rich Wahne]

Hi Stan, 

When you suggest "creating a new location"  - could you please elaborate what you mean?  New "location" of what, and where?

Thanks

Rich

[Gary W]

Stan is referring to the Phone and Modem settings in Windows Control Panel:

There also a Knowledgebase article with an alternate solution, that may also apply for Windows 10: http://kb.act.com/app/answers/detail/a_id/33802

[poweruser]

Thanks for everyone's help! Interestingly I did nothing at all but keep closing the dialogue box day after day and the problem went away all by itself. How is that possible? If it comes back I will try the new location thing described here. Thanks again!