12-17-2015 05:07 AM
We received email that we are eligible for a free upgrade ( just bought v17 in November), how long can we postpone updating and it still be free?
Do all devices with v17 need to be upgraded or can they be mixed in an environment? We have one machine set up as web server with V17 Premium web, all others are just Premium.
12-17-2015 05:51 AM - edited 12-17-2015 05:52 AM
You can postpone the upgrade indefinitely, it's up to you when you want to upgrade.
All devices have to be on the same version in order to synchronise. We recommend you start your upgrade with the database host machine, then the clients.
Remember to take a backup beforehand.