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Upgraded from ACT 2007 to Premium 2015. Notes Lost for a Few Companies.

derekbrooks
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derekbrooks
Posts: 7
Country: USA

Upgraded from ACT 2007 to Premium 2015. Notes Lost for a Few Companies.

‎01-07-2016 12:37 PM

Upgraded from ACT 2007 to Premium 2015. Notes Lost for a Few Companies. Is there any way to determine why the notes did not transfer to the new version?  Is there a way to transfer notes only from one database to another?

 

Thanks

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ch1p
Posts: 1,553
Country: United_Kingdom

Re: Upgraded from ACT 2007 to Premium 2015. Notes Lost for a Few Companies.

‎01-08-2016 03:11 AM

Were the notes all from the same user? When looking in the new database are the filters for notes set to all user?
You cannot export - import from different versions using the ACT wizard. You could do another conversion if you have a copy of the old database and then do a database to database transfer for a lookup for the notes.
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derekbrooks
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derekbrooks
Posts: 7
Country: USA

Re: Upgraded from ACT 2007 to Premium 2015. Notes Lost for a Few Companies.

‎01-08-2016 06:50 AM

Thanks so much for your assistance.

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