Community
Contact us | Act.com
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply

Upgraded from ACT 2007 to Premium 2015. Notes Lost for a Few Companies.

derekbrooks
New Member
derekbrooks
Posts: 7
Country: USA

Upgraded from ACT 2007 to Premium 2015. Notes Lost for a Few Companies.

‎01-07-2016 12:37 PM

Upgraded from ACT 2007 to Premium 2015. Notes Lost for a Few Companies. Is there any way to determine why the notes did not transfer to the new version?  Is there a way to transfer notes only from one database to another?

 

Thanks

Report Inappropriate Content
Message 1 of 3 (295 Views)
Reply
0 Kudos
Bronze Elite Contributor
ch1p
Posts: 1,519
Country: United_Kingdom

Re: Upgraded from ACT 2007 to Premium 2015. Notes Lost for a Few Companies.

‎01-08-2016 03:11 AM

Were the notes all from the same user? When looking in the new database are the filters for notes set to all user?
You cannot export - import from different versions using the ACT wizard. You could do another conversion if you have a copy of the old database and then do a database to database transfer for a lookup for the notes.
Report Inappropriate Content
Message 2 of 3 (257 Views)
Reply
0 Kudos
derekbrooks
New Member
derekbrooks
Posts: 7
Country: USA

Re: Upgraded from ACT 2007 to Premium 2015. Notes Lost for a Few Companies.

‎01-08-2016 06:50 AM

Thanks so much for your assistance.

Report Inappropriate Content
Message 3 of 3 (248 Views)
Reply
0 Kudos