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Update product version

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Copper Super Contributor
Posts: 75
Country: Canada
Accepted Solution

Update product version

[ Edited ]

Hi,

 

I'M on version Act! Premium Version 18.2.53.0, Update 6 (French, Canada) my question is can I update to the lastest version of ACT! for free without buying a new license ?

 

 


Accepted Solutions
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Solution
Accepted by topic author infoconceptlc
‎02-11-2020 08:22 AM
Nickel Super Contributor
Posts: 492
Country: Germany

Re: Update product version

Then you can't update for free. You need to go back into subscription as "new customer"
Andreas Schlesselmann
Melville-Schellmann GbR
Germany
www.melville-schellmann.de

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All Replies
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Copper Elite Contributor
Posts: 119
Country: Germany

Re: Update product version

It depends whether or not you are on subscription or not. If you are you can. If not you can't.
Jan Teske
ACC
jbt consulting
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Silver Contributor
Posts: 1,903
Country: United_Kingdom

Re: Update product version

Use the Contact Us link above and give your details and the licence number you have. Response can take 2 or 3 days.

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Copper Super Contributor
Posts: 75
Country: Canada

Re: Update product version

I have a perpetual version not subscription

Highlighted
Solution
Accepted by topic author infoconceptlc
‎02-11-2020 08:22 AM
Nickel Super Contributor
Posts: 492
Country: Germany

Re: Update product version

Then you can't update for free. You need to go back into subscription as "new customer"
Andreas Schlesselmann
Melville-Schellmann GbR
Germany
www.melville-schellmann.de