Community
Showing results for 
Search instead for 
Do you mean 
Reply

Update product version

Accepted Solution Solved
Highlighted
Copper Super Contributor
Posts: 75
Country: Canada
Accepted Solution

Update product version

[ Edited ]

Hi,

 

I'M on version Act! Premium Version 18.2.53.0, Update 6 (French, Canada) my question is can I update to the lastest version of ACT! for free without buying a new license ?

 

 


Accepted Solutions
Solution
Accepted by topic author infoconceptlc
Tuesday
Nickel Super Contributor
Posts: 480
Country: Germany

Re: Update product version

Then you can't update for free. You need to go back into subscription as "new customer"
Andreas Schlesselmann
Melville-Schellmann GbR
Germany
www.melville-schellmann.de

View solution in original post


All Replies
Copper Elite Contributor
Posts: 115
Country: Germany

Re: Update product version

It depends whether or not you are on subscription or not. If you are you can. If not you can't.
Jan Teske
ACC
jbt consulting
Silver Contributor
Posts: 1,890
Country: United_Kingdom

Re: Update product version

Use the Contact Us link above and give your details and the licence number you have. Response can take 2 or 3 days.

Copper Super Contributor
Posts: 75
Country: Canada

Re: Update product version

I have a perpetual version not subscription

Solution
Accepted by topic author infoconceptlc
Tuesday
Nickel Super Contributor
Posts: 480
Country: Germany

Re: Update product version

Then you can't update for free. You need to go back into subscription as "new customer"
Andreas Schlesselmann
Melville-Schellmann GbR
Germany
www.melville-schellmann.de