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Update Database after updating software?

New Member
Posts: 1
Country: Canada

Update Database after updating software?

I just updated my ACT Premium for Web 2010 software yesterday to SP1 HP4, from HP1, and this morning I can't get into ACT.  There is an error message that says "your  database needs to be updated".  Can anyone  tell me what this means?

Bronze Contributor
Posts: 955
Country: Australia

Re: Update Database after updating software?

With the Hotfix that reguires an update to the schema you need to open the database on the server and allow it to do the update otherwise it will not openusing the web version. This hotfix does require a schema update is whatI have found

Paul Buchtmann Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.