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Update Contact Information?!?

New Member
Posts: 3
Country: USA

Update Contact Information?!?

I have a user who imported a ton of data from an Excel Spreadsheet, but it didn't transfer anything into the First and Last Name fields for the contacts.  Is there a way to edit these, as they are currently greyed out and won't let us enter data to fill these fields.  We are using ACT 2011 Premium.  Thanks!

Nickel Contributor
Posts: 173
Country: Australia

Re: Update Contact Information?!?

use the excel concatenate to merge First name and Last Name and import to the contact name field
Travis Rosevear ACC for
Act Today Australia and New Zealand
New Member
Posts: 3
Country: USA

Re: Update Contact Information?!?

The problem is that he already imported and updated the contacts, so we would rather not reimport it.  Is there a way to simply edit the First and Last name fields?

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Update Contact Information?!?

The First Name and Last Name fields are system fields and cannot be edited.  The ACT! program will parse data entered into the Contact field and populate the First and Last Name fields.

 

 

Greg Martin
Sage