03-14-2018 04:32 AM
I want to make my database GDPR compliant. How can I do this? I need to contact each record with an active opt-in for email marketing. What is the best way to do this. Also what is the best option for creating an unsubscribe link? I am using Act premium web 22.214.171.124
03-14-2018 11:49 PM
The KB says...
"In addition we will shortly be issuing our own briefing note on how the features in Act! can be used to help an organisation use personal information of their contacts in a compliant way. This will be published on our website."
When will this be issued?
03-15-2018 02:50 AM
03-20-2018 09:06 AM
I am finding conflicting information out there about GDPR. It seems clear enough about business to private individuals but much less on how it affects business to business clients. It seems if the information is in the public domain and they are part of a commercial organisation you can email but must give the option to opt out or be forgotten. .The complexity arises if you hold mobile and email address that are not the organisations, now you need express permission to hold that information but how do you know if the mobile is a company or private one???
It seems the only safe way is to treat all contacts as private and ask permission to hold the information which also means you have to declare what information you hold.
And this is only a small part of the requirement of GDPR on keeping data safe I am going on a free Microsoft Course to understand the needs better using Dynamics and then will use the knowledge gained regarding ACT