04-13-2012 11:09 AM
When I attempt a 11.183.0 HF1 DB I get an Access Denied Error.
The remote users get
I deleted and replaced the PAD file, checked the services, checked the permissions of the shared folder, and edited the PAD to look for the IP Address instead of Computer name.
None of the usual steps worked. The DB opens but only on the server.
04-14-2012 09:41 AM
I would try the suggestions on this ACT! Knowledge Base article -
I'd also update ALL users to HF4:
BTW: Is the database in a folder under "Users" in Win7 or Vista? There are security changes in the newer OSs that ACT! 2009 doesn't handle as well. You might move it to C:\ACTData
04-16-2012 07:29 AM
Applied HF4 & tried everything in the KB Doc. Still unable to share. Access is still denied. DB is not in a users My Doc's. It is on the servers D Drive.
At one time APFW 2009 was installed on the server although the users never used the web access. After the server crassed the IT Dept installed ACT Premium 2009. Could this be the problem? If the DB is created with APFW 2009 can it be used with ACPT Premium (Windows) 2009.
04-16-2012 08:35 AM