03-25-2008 03:32 PM
03-26-2008 09:27 AM
03-26-2008 09:57 AM
03-28-2008 11:27 PM
03-29-2008 06:58 PM
03-30-2008 06:41 AM
11-19-2010 09:15 PM
Any other suggestions I think I'm running into simular problem. I am no longer able to do File | Save Copy As | create an empty copy of database. I get "unable to copy the database. Make sure that you have access to the directory.
I don't think DB is bad since even Demo DB does not work. I check all firewall settings and Trendmicro antivirus, and windows shares. It will not save anywhere I try.
I got bad feeling I have to reinstall ACT!
I've checked out ID25125, 19640, 13649, 16470 and 14540.
For 13649 I can't find Impprov.dll on my system or the remote ACT! Prem 2010, 12.0 HF4
05-26-2011 12:54 PM
We have been having this problem today. We are trying to make an empty copy of a database that has four users. We kept getting "unable to copy the database" and "make sure you have access to the directory." We were successful by copying the database with its data and then deleting the records. We hypothesize that it may be having trouble with the copied file having four users and the copy utility only asks for one and doesn't seem to be coded to accept others. But that is a wild guess.
05-26-2011 02:25 PM
Are you running Prem 2011 SP1 HotFix4
Not sure your issue but HF4 resolves this issue:
Feb. 2011 I had ACT! 2010 doing Save Copy As no issues. In ACT Prem 2011 SP1 HF2 I had Save Copy As, create empty copy of my DB that would not save. Always got error even after reinstall of ACT!. It came down to having to recover a 2 month old backup and having to manually get current history records and fields data form it into the backup copy. Sage said my current DB was corrupt and would cost $1500 (I have 65,000 records) to have them fix the DB.