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Unable to remove cleared activities dated prior to database conversion date

New Member
Posts: 2
Country: United States

Unable to remove cleared activities dated prior to database conversion date

Hello,

 

When we successfully converted our ACT! database from v5 to v11, we had about 90 days worth of cleared activities that existed (~1,000 cleared activities). Now we can't seem to purge them! The "Remove Old Data..." action is NOT removing any cleared activities dated prior to our conversion date of 1/24/09. I've run actdiag.exe and done the "fix known activity data issues", but still no luck.

 

Any suggestions on getting rid of these old cleared activities is appreciated.

 

Thanks,

Sean