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Unable to register product

New Member
Posts: 5
Country: USA

Unable to register product

I purchased about 10 licenses for the Sage ACT! Premium 2012 program recently and was able to register it on my PC but not on a second machine I installed it on.  It gives me an error about being an administrator.  Does anyone know how to fix this? 

Bronze Contributor
Posts: 955
Country: Australia

Re: Unable to register product

You could try Right click on the icon on the desktop and select "run as administrator" should then work

Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.
Silver Contributor
Posts: 1,813
Country: USA

Re: Unable to register product

If that doesn't work, a couple of other items.  Turn off UAC via tools, control panel, users.

 

Also, you may need to log in as the local system admin. Right click on my computer, go to manage, select users and groups.  You will need to enable the local admin account here and set a password that you can remember. 

 

If that still doesn't work, it could b e a corrupted registry, as a last resort, you could follow the KB for that to fix. 

Test Drive Act! and Quickbooks over Citrix http://GoTryAct.com

Jon Klubnik| ActTrainer.com
(866)710 4228

ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider

New Member
Posts: 2
Country: USA

Re: Unable to register product

Thanks pbuchtmann . Right click to run as an admin worked,

 

anichols

New Member
Posts: 2
Country: USA

Re: Unable to register product

Thanks!