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Unable to open Act Application

New Member
Posts: 8
Country: India

Unable to open Act Application

Hi Team,

 

We are unable to open Act premium 2011(Web) and getting below error.

 

Inline image 1

 

Application was working smoothly previous on window 8 operating system.

 

Please help us to resolve this issue.

 

Thanks.

 

Silver Super Contributor
Posts: 2,328
Country: USA

Re: Unable to open Act Application

We can't see the error message.  You'll have to attach a file with the error message in it.

 

Stan


If you would like to get more out of ACT! you can find an ACT! Certified Consultant near you by going to:www.act.com/acc.
-------------------------------------------------------------------------------------
Stan Smith
ACT! Certified Consultant
ADS Programming Services, Inc.
(205) 222-1661
www.adsprogramming.com
www.actwebhosting.com
Click Here to Purchase Act!
New Member
Posts: 8
Country: India

Re: Unable to open Act Application

Hi Stan,

 

Please find below error screen snap for your perusal.

 act_error.png

 

Please check help us to resolve the issue.

 

Thanks

 

Silver Super Contributor
Posts: 2,328
Country: USA

Re: Unable to open Act Application

Give the suggestions in this KB a try.  My guess is deleting preferences will fix it.

 

http://kb.swiftpage.com/app/answers/detail/a_id/25865/kw/25865

 

Stan


If you would like to get more out of ACT! you can find an ACT! Certified Consultant near you by going to:www.act.com/acc.
-------------------------------------------------------------------------------------
Stan Smith
ACT! Certified Consultant
ADS Programming Services, Inc.
(205) 222-1661
www.adsprogramming.com
www.actwebhosting.com
Click Here to Purchase Act!