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Unable to move fields over in contact layout

New Member
Posts: 3
Country: USA

Unable to move fields over in contact layout

I was designing the layout of my contacts and I saved and closed it.  When it came up it was all blown up and spread out.  Some of the fields moved way over to the right.  When I am in the regular contact screen I can scroll over and see them but when I go into design layout mode it won't let me scroll over to the right far enough to pick them up and move them back over to the left.. Any advice?
Moderator
Posts: 4,395
Country: USA

Re: Unable to move fields over in contact layout

Hello,

 

This issue can occur if your Windows settings are set to large DPI or fonts.  The KB below will show you have to change these Windows settings.

 

Field Size Changes While Working In the Layout Designer

 

New Member
Posts: 3
Country: USA

Re: Unable to move fields over in contact layout

Thanks for the advice.  I tried it and I am still unable to scroll all the way over to the right in layout designer to drag and drop the fields back over to the left.  I can scroll over and see them when I close the layout designer but I can't get to them to move them in layout designer..

Moderator
Posts: 4,395
Country: USA

Re: Unable to move fields over in contact layout

You'll have to create a new layout.  Your current layout is formated in large DPI settings and cannot be reverted back.
New Member
Posts: 3
Country: USA

Re: Unable to move fields over in contact layout

Ok.  Thanks for your help.