03-23-2016 03:22 AM - edited 03-23-2016 04:39 AM
OKHaving had a battle to get ACT 17 to work with Windows 10. Add-ins dropping out. Quick print not working etc. etc. I finally got things set up and working and now one machine (not the one with the SQL server on) on the network has developed the following issue.
Template selected, document prepared, saved and printed via "Quick Print" with the correct window popping up to record history and box ticked to record history click OK immediately followed by a window "Unable to insert a history" Grrr. Outlook eMail history is being logged OK.
Note:- Load behaviour's have been set to "9" for some weeks and things working OK.
This was a new install on a new machine in October 2015.
Any ideas please
03-23-2016 05:42 AM
Is this issue database specific? Could you test on another database (i.e. the demo DB) and test this quick print record history function?
If the issue does not occur on the other database, I would suggest running database maintenance - check and repair, or a full database repair and rebuild in Act Diag.
Also are both databases in the same location on the machine? i,e. both are saved in the C:\Users\Public\Documents\ACT\ACT Data\Databases directory.
03-23-2016 06:11 AM
03-24-2016 04:55 AM