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Unable to get Merge Mail working

New Member
Posts: 4
Country: United_Kingdom

Unable to get Merge Mail working

Need help with an issue I've been trying to solve for few days. I have a group setup ready to send a Mail Merge, which I have done in the past using ACT.

 

After selecting Mail Merge from the Write dropdown, ACT opens the Reading Document box and I click the security message to allow it to open in Word. It opens a new "Document3" that is a copy of the template I have created for sending this merge. The Mail isn't sending out, not sure what is going wrong!

 

Any help appreciated!