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Unable to do a back up via scheduler, but can do a back up manually

New Member
Posts: 4
Country: USA

Unable to do a back up via scheduler, but can do a back up manually

I can do a back up of the database manually, but I get the error "The specified user does not have permission to run a back up task" in the Scheduler when I view the task log. The Maintenance and Sync functions work fine.  The database is on my hard drive and I have Administrator security.  I am also unable to edit or delete any of the tasks in my scheduler.  I was going to delete the backup task and start a new one. This is a screenshot of the same error I get whether trying to edit or delete.

 

scheduler error.jpg

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Unable to do a back up via scheduler, but can do a back up manually

The scheduler xml file may be damaged.  Here is an article with instructions for recreating it: KB Article 23942

Greg Martin
Sage