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Unable to delete contact records as admin user

Copper Super Contributor
Posts: 48
Country: USA

Unable to delete contact records as admin user

  • Unable to delete contact records even though logged in as admin user - getting bogus error message "...could not be deleted because the assigned user role does not have permission to perform this action".  These records have the Record Manager and Record Creator as the same admin user, and are marked as ‘public’.
    • I ran a full set of ACTDIAG, including ‘rebuilding security’ – no errors found, same problem
    • After having just restored a backup copy of the database that's only 2 days old (to a different name), I attempted the above deletions and some of them were randomly allowed to be deleted (from a ‘list view’) even though the Record Manager is the same as the logged in admin user, etc.

 

 

Copper Super Contributor
Posts: 48
Country: USA

Re: Unable to delete contact records as admin user

Still having this problem - any ideas out there?