Community
Showing results for 
Search instead for 
Do you mean 
Reply

Unable to Setup Microsoft Outlook 2010 (32BIT) on ACT! 2013

New Member
Posts: 4
Country: USA

Unable to Setup Microsoft Outlook 2010 (32BIT) on ACT! 2013

When I go to setup a users email, outlook is not showing avaliable. This is only affecting certain users. Please send any advice you may have. Thanks in advance.

 

 

can't setup outlook.jpg

Silver Contributor
Posts: 1,813
Country: USA

Re: Unable to Setup Microsoft Outlook 2010 (32BIT) on ACT! 2013

veriry you have correct version of outlook ( 32 bit not 64 bit)

try scan and repair of outlook or reinstall outlook

then resinstall ACT.

Test Drive Act! and Quickbooks over Citrix http://GoTryAct.com

Jon Klubnik| ActTrainer.com
(866)710 4228

ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider

New Member
Posts: 4
Country: USA

Re: Unable to Setup Microsoft Outlook 2010 (32BIT) on ACT! 2013

This does not affect all users.Office is 32BIT. 

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Unable to Setup Microsoft Outlook 2010 (32BIT) on ACT! 2013

Here is an article addressing this issue: KB Article 23426

Greg Martin
Sage